Vyrloom Collection
iPhone 17 Pro Max Cases
iPhone 17 Pro Max Cases
Questions, answered
Quick answers about choosing, caring for, and receiving your case.
Replies within 1 business day · support@vyrloom.com
How do I find my iPhone model?
Open Settings, select General, then About, and check the Model Name. Choose that exact Device option on the product page.
What protection does the case provide?
The full-coverage design helps protect the back and edges of your phone from scratches, minor bumps, and everyday impacts.
How should I clean the case?
Remove the case and wipe it gently with a soft, slightly damp cloth. Avoid abrasive cleaners and harsh chemicals.
What are your shipping and return policies?
Free tracked standard shipping is available to supported U.S. addresses. We ship to the contiguous 48 United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or P.O. boxes.
You may request a return within 30 days of delivery. Change-of-mind items must be unused and in their original packaging. Approved returns must be sent to Shenzhen, China; the complete return address is provided after approval. Customers pay international return postage for change-of-mind returns.
See our Shipping Policy and Return & Refund Policy for details.